1. Where are you located?

Wholeds LLC is a registered business based in Austin, Texas, USA. We operate as an online-only store and ship to all 50 U.S. states.

2. How long does shipping take?

Standard delivery takes 3-7 business days from the date your order is shipped. Orders are processed within 1–2 business days. You’ll receive tracking information once your order ships.

3. Do you offer free shipping?

Yes! We offer free standard shipping on all U.S. orders with no minimum purchase required.

4. Can I track my order?

Absolutely! Once your order ships, you’ll receive an email with tracking information. Please allow 24-48 hours for tracking to update.

5. What if my order hasn’t arrived?

If your order hasn’t arrived within 10 business days, please contact us at support@wholeds.com with your order number, and we’ll investigate immediately.

6. What is your return policy?

We accept returns within 15 days of delivery for any reason.
Items must be unworn, unwashed, with tags attached.
Customer pays return shipping (unless item is defective). Please contact us at support@wholeds.com with photos of the issue for verification.

7. Do you accept returns for sizing issues?

Unfortunately, we do not accept returns for sizing issues due to our direct fulfillment model. Please carefully review our Size Chart before ordering.

8. How do I choose the right size?

Visit our Size Chart page for detailed measurements. If you’re between sizes, we generally recommend sizing up for a more comfortable fit. Still unsure? Email us at support@wholeds.com.

9. What are your leggings made of?

Our leggings are made from premium fabric blends including polyester, spandex, and nylon for stretch, breathability, and comfort. Specific fabric details are listed on each product page.

10. Are your leggings squat-proof?

Yes! Our leggings are designed with thick, opaque fabric that provides full coverage during workouts, yoga, and everyday wear.

11. How do I care for my leggings?

* Machine wash cold with similar colors
* Do not bleach
* Tumble dry low or hang to dry
* Do not iron
* Avoid fabric softeners to maintain elasticity.

12. Do you offer exchanges?

Yes we accept exchanges.If you receive a defective or damaged item.You will be eligible for a exchange or refund.

13. What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods shown at checkout.

14. Is my payment information secure?

Yes! All transactions are processed through secure, encrypted payment gateways. We do not store your payment information on our servers.

15. Can I cancel or modify my order?

Orders are processed quickly (within 1–2 business days). Please contact us immediately at support@wholeds.com if you need to cancel or modify your order. We’ll do our best to accommodate your request, but we cannot guarantee changes once processing begins.

16. Do you ship internationally?

Currently, we only ship within the United States (all 50 states). We hope to expand internationally in the future!

17. Do you have a physical store?

No, Wholeds is an online-only store. This allows us to keep costs low and pass the savings on to you!

18. How can I contact customer support?

* Email: support@wholeds.com (We respond within 24 hours)
* Phone: +1 512-617-9188 (Mon–Fri, 10:00 AM – 6:00 PM EST)

19. Do you offer discounts or promotions?

Yes! Subscribe to our email list to receive exclusive offers, new arrival notifications, and special promotions.