Return & Refund Policy
At Wholeds, customer satisfaction is important to us. However, due to the nature of our business model, we accept returns and issue refunds only for defective or damaged products.
We accept return requests for defective items within 15-days of delivery. Please contact us at support@wholeds.com
Returns
• We accept returns within 15 days of delivery for any reason. Items must be unworn, unwashed, with tags attached. Customer pays return shipping(unless item is defective).
• Claims must be made within 15-days of receiving your order.
• To request a return, contact us at support@wholeds.com with your order number and clear photos of the defective item.
Refunds
• Once your claim is verified and approved, a refund will be issued to your original payment method within 3-7 business days.
• Refunds apply only to defective or damaged items.
• Shipping costs are non-refundable.
Exchanges
• Yes we accept exchanges.If you receive a defective or damaged item.You will be eligible for a exchange or refund.
Non-Returnable Items
• We do not accept returns for sizing issues, change of mind, or customer error.
• Sale items and gift cards are non-refundable.
Contact Us :
BISSINESS NAME
WHOLEDS LLC
STREET: 5900 BALCONES DR STE 7311,AUSTIN TEXAS 78731, United States
Need help?
CALL: +1 512-617-9188
MAIL: support@wholeds.com