Privacy policy
Effective Date: October 3,2025
Wholeds (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting or shopping on www.wholeds.com.
This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.
🔍 1. What Information We Collect
We may collect the following types of information when you interact with our site:
- Name, email address, and phone number
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Order history and customer support inquiries
- Device type, browser, IP address, and browsing behavior (via cookies and analytics tools)
🎯 2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations, updates, and shipping notifications
- Improve website performance and user experience
- Detect fraud or suspicious activity
- Send promotional offers (only if you opt-in)
🔐 3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a secure gateway and are not stored on our servers.
🚫 4. Do We Share Your Information?
We do not sell or rent your personal data. We may share it only with:
- Payment processors ( Braintree, After pay, PayPal, Stripe)
- Shipping and logistics partners (for delivery purposes)
- Analytics and marketing tools (to understand site performance)
These third parties only access your data to perform specific services and are required to keep it confidential.
🍪 5. Cookies & Tracking
We use cookies to enhance your browsing experience and track anonymous site usage. You can disable cookies through your browser settings at any time.
📬 6. Your Rights (Under U.S. Privacy Laws)
If you live in California or certain other U.S. states, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt-out of the sale of personal information (we do not sell data)
- Submit a complaint
To exercise these rights, please contact us at: support@wholeds.com
🧒 7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors.
🔄 8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
📞 9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
✉ MAIL: support@wholeds.com