Privacy policy
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- Privacy policy
Effective Date: October 9,2024
Last Updated: October 3,2025
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- Introduction
Welcome to WHOLEDS (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from https://wholeds.com.
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- Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase or attempt to make a purchase, we collect:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party payment providers)
b. Automatically Collected Information
When you browse our website, we may automatically collect:
• IP address
• Device type, browser type, and version
• Pages you visit and time spent on them
• Cookies and similar tracking technologies (e.g., Google Analytics, Google Ads tags, Meta Pixel)
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- How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your purchase
• Improve our website and services
• Prevent fraud and ensure account security
• Show you personalized ads (remarketing via Google, Meta, Pinterest, etc.)
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- Sharing Your Information
We may share your information with:
• Service providers: payment processors, shipping companies, analytics tools (like Google Analytics)
• Advertising partners: Google Ads, Meta, Pinterest (for remarketing and performance tracking)
• Legal authorities: if required by law or to prevent fraud
We do not sell your personal information.
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- Cookies and Tracking Technologies
Our website uses cookies and similar technologies for analytics and advertising.
You can manage cookie preferences in your browser or opt out of Google’s personalized ads at:
👉 https://adssettings.google.com/
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- Data Retention
We keep your personal information as long as necessary to fulfill your order or meet legal obligations.
You can request deletion of your data anytime by contacting us.
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- Your Rights
If you are a U.S. resident, you may:
• Request access to the personal data we hold about you
• Request correction or deletion of your information
• Opt out of data sharing for marketing purposes
To exercise these rights, contact us at support@wholeds.com.
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- Security
We use secure server technology (SSL) and reputable payment gateways to protect your data.
No system is 100% secure, but we take all reasonable steps to safeguard your information.
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- Children’s Privacy
Our website is not intended for individuals under 13 years of age.
We do not knowingly collect information from children.
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- Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page with an updated “Effective Date.”
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- Contact Us
If you have questions or complaints about this Privacy Policy, please contact:
WHOLEDS
Email: support@wholeds.com
Website: https://wholeds.com
Address: 5900 Balcones Dr STE 7311
Austin, TX 78731, USA